Replacement and repairs services

ECS has developed a range of services for handling incidents with the aim of limiting the impact on your budget and ensuring operational solutions for business continuity.

With ECS’ replacement and repairs services you can handle unplanned incidents with minimal business interruption:

1. Basic standard service included
   All our leasing offers include the SWAP IT service as standard in the event of an incident (accidental breakage or theft of equipment).
2. Wide range of solutions

• SWAP ‘N’ SECURE: cover for extended times.
• SWAP ‘N’ GO: extended cover, ideal for portable equipment. Optional services:
• Spare Option: spare equipment available on the client’s premises throughout the lease for use in the event of an incident
• Service included Option: entitles the Lessee to a predefined number of repairs/replacements a year without being charged handling fees.

The replacement and repairs services will allow you to handle unplanned incidents without affecting your budget.

• Cost control
  ECS replaces all stolen or accidentally broken equipment.
• Business continuity maintained
  Back-up machines available to replace your critical equipment. This service ensures fast resumption of business, which can be further optimised via additional services (link to “deployment”)
• A cost-effective solution

1. Budget maintained: ECS replaces the equipment, so no extra, unplanned expenses for you.
2. Outsource complex, time-consuming administrative procedures associated with replacing/repairing the equipment.

Our replacement and repairs services guarantee optimal business continuity: